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Method and apparatus of customer support through the use of automated assistance technology, live customer support, and predictive account maintenance and management for industries where there are services which relate to a customer account(s).

US 2005/0288981 A1 · Inventors: Elias, Aurelio et al.

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Listed from its USPTO record in Patent Yard's full-term archive. Its claims, description and drawings are in the USPTO PDF and on Google Patents, and the Claude kit works from them.

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Why it's free to use

  • Published December 29, 2005, and no patent has issued anywhere in its US family since.
  • Nothing has been filed in its family for more than seven years, so it is very unlikely to still be pending.
  • This status is inferred from USPTO records. Confirm it on Patent Center before relying on it.
FiledJune 28, 2005
PublishedDecember 29, 2005
StatusAbandoned (inferred)
Application number11/160555
Classification (CPC)G06Q30/02
Length12 pages

Timeline

Timeline From USPTO dates

Application filedJune 28, 2005Application publishedDec 29, 2005

Sources & verification

Official USPTO records

Full published documentText and every drawing sheet as a PDF.USPTOFile historyStatus, office actions, notices, fee records and petitions.USPTO Patent CenterPatent Public Search recordSearchable full text and bibliographic data.USPTO

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