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European application, no grantEurope

Automated and real-time determination of skills of agents and systems in a multimedia communications network

EP 1865697 A2 · Applicant: Genesys Telecommunications Laboratories, Inc.

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Listed from its EPO record in Patent Yard's archive of European patents past their term. Its claims, description and drawings are in the EPO PDF and on Google Patents, and the Claude kit works from them.

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Why it's free to use

  • Filed May 19, 2004 and never granted as a European patent. Had it been granted, its 20-year term would have ended May 19, 2024.
  • Supplementary protection certificates extend only medicine and crop-protection patents, and it isn't classified as either.
  • We check European rights only. A US or other national patent in its family could still be in force: check its family on Espacenet or Google Patents.
FiledMay 19, 2004
PublishedDecember 12, 2007
GrantedNever granted
Term endedMay 19, 2024
Application numberEP 07018035
Classification (CPC)H04M3/5233

Timeline

Timeline From EPO dates

2005200720092011201320152017201920212023Application filedMay 19, 2004PublishedDec 12, 2007Term endedMay 19, 2024

Sources & verification

Official EPO records

Full published documentClaims, description and drawings as a PDF.EPOEuropean Patent RegisterProcedure, status, file inspection and legal events.EPOLinked open EP data recordThe bibliographic record this page is built from.EPO

Cross-check elsewhere

Google PatentsFull text, worldwide family, citing patents and legal events.patents.google.comEspacenetNational family members and their legal status.European Patent Office

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