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European application, no grantEurope

Smart scripting call centers

EP 1196882 A1 · Applicant: Siebel Systems, Inc.

EPO PDF

Overview

The published document from the EPO: abstract, claims, description and drawings. Open it full size

Read the whole patent

Listed from its EPO record in Patent Yard's archive of European patents past their term. Its claims, description and drawings are in the EPO PDF and on Google Patents, and the Claude kit works from them.

Google PatentsEPO PDF

Why it's free to use

  • Filed November 30, 1999 and never granted as a European patent. Had it been granted, its 20-year term would have ended November 30, 2019.
  • A supplementary protection certificate, which can extend a medicine or crop-protection patent, adds at most five and a half years, so even that would have ended by May 30, 2025.
  • We check European rights only. A US or other national patent in its family could still be in force: check its family on Espacenet or Google Patents.
FiledNovember 30, 1999
PublishedApril 17, 2002
GrantedNever granted
Term endedNovember 30, 2019
Application numberEP 99961893
Classification (CPC)G06Q30/02 +1 more

Timeline

Timeline From EPO dates

2000200220042006200820102012201420162018Application filedNov 30, 1999PublishedApril 17, 2002Term endedNov 30, 2019

Sources & verification

Official EPO records

Full published documentClaims, description and drawings as a PDF.EPOEuropean Patent RegisterProcedure, status, file inspection and legal events.EPOLinked open EP data recordThe bibliographic record this page is built from.EPO

Cross-check elsewhere

Google PatentsFull text, worldwide family, citing patents and legal events.patents.google.comEspacenetNational family members and their legal status.European Patent Office

Everything on this page comes from the EPO record linked above. EPO data used under CC BY 4.0.