Patent Yard Sign in
Expired European patentEurope

Automated voice system for improving agent efficiency and for improving service to parties on hold

EP 0515068 B1 · Applicant: INVENTIONS, INC.

EPO PDF

Overview

The published document from the EPO: abstract, claims, description and drawings. Open it full size

Read the whole patent

Listed from its EPO record in Patent Yard's archive of European patents past their term. Its claims, description and drawings are in the EPO PDF and on Google Patents, and the Claude kit works from them.

Why it's free to use

  • Filed May 11, 1992 and granted December 5, 2001. A European patent lasts at most 20 years from filing, so its term ended May 11, 2012.
  • A supplementary protection certificate, which can extend a medicine or crop-protection patent, adds at most five and a half years, so even that would have ended by November 11, 2017.
  • We check European rights only. A US or other national patent in its family could still be in force: check its family on Espacenet or Google Patents.
FiledMay 11, 1992
PublishedNovember 25, 1992
GrantedDecember 5, 2001
Term endedMay 11, 2012
Application numberEP 92304214
Classification (CPC)H04M3/36 +2 more

Timeline

Timeline From EPO dates

1993199519971999200120032005200720092011Application filedMay 11, 1992PublishedNov 25, 1992Patent grantedDec 5, 2001Term endedMay 11, 2012

Sources & verification