Method and system for directory assistance services

Abstract From the Canadian patent

A mobile telephone, or personal communication services subscriber who wishes directory assistance services is connected in the conventional manner to an operator who identifies a destination telephone number desired by the subscriber. As known in the prior art the operator then initiates a call connecting the subscriber to the destination telephone number. In a preferred embodiment the operator locates a desired destination telephone number in a computer database and can select automatic dialing of the located number. Further rather than dropping all further involvement with the call the preferred embodiment of the present invention continually monitors the connection thereby established …