Call processing system with interactive voice response
CA 2357205 A1 · Owner: Edwards, Kenneth · Inventors: Palacios, Joseph R.; Edwards, Kenneth; Angia, Ramchand
Overview
Its claims, description and drawings are in the Canadian Patents Database.
Open the CIPO recordAbstract From the Canadian patent
A call processing system has an architecture that provides interactive voice response to callers before further routing of calls. Ports connected to the telephone, network are coupled to processors that perform interactive voice response without a, distributive switch therebetween. Redundancy is provided at component and system, level and an uninterruptible power supply and transfer panel are connected to a, supplemental generator. Local call processing systems are connected by multiple, networks to remote call processing systems with a redundant distributed database, accessible to the processors and resource servers for providing other services, such as, text-to-speech and speech …
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Listed from its CIPO record in Patent Yard's archive of Canadian patents past their term. Its claims, description and drawings are in the CIPO record and on Google Patents, and the Claude kit works from them.
Why it's free to use
- Filed September 13, 2001. No grant is recorded for it in Canada; had it been granted, its 20-year term would have ended September 13, 2021.
- A certificate of supplementary protection adds at most two years for a drug, so even that would have ended by September 13, 2023.
- We check Canadian rights only. A patent in its family in another country could still be in force: check its family on Google Patents.
Timeline
Timeline From CIPO dates
Sources & verification
Official CIPO records
Everything on this page comes from the CIPO record linked above. Contains information licensed under the Open Government Licence – Canada.