Automatic call distribution system
CA 2333945 A1 · Owner: Cogito Economic Systems, Inc. · Inventors: Smith, Ulysses Grant Jr.
Overview
Its claims, description and drawings are in the Canadian Patents Database.
Open the CIPO recordAbstract From the Canadian patent
A system and process for accepting, assigning and delivering telephony , communications data between computer telephony integration clients and stored program control point applications through a server-based virtual circuit management system. The virtual circuit management system includes and I/O Vector object array. Objects instantiate uniquely with logical identification properties, telephony data and a vector for data delivery to either clients or applications. The logical identification allows data managed by the virtual circuit managament system to be persistent in both the source and destination systems. In this process, bytes of data are read into the object array from the …
Read the whole patent
Listed from its CIPO record in Patent Yard's archive of Canadian patents past their term. Its claims, description and drawings are in the CIPO record and on Google Patents, and the Claude kit works from them.
Why it's free to use
- Filed June 1, 1998. No grant is recorded for it in Canada; had it been granted, its 20-year term would have ended June 1, 2018.
- A certificate of supplementary protection adds at most two years for a drug, so even that would have ended by June 1, 2020.
- We check Canadian rights only. A patent in its family in another country could still be in force: check its family on Google Patents.
Timeline
Timeline From CIPO dates
Sources & verification
Official CIPO records
Everything on this page comes from the CIPO record linked above. Contains information licensed under the Open Government Licence – Canada.