System and method for telemarketing through a hypertext network
CA 2232036 C · Owner: At&T Intellectual Property Ii, L.P. · Inventors: O'Neil, Joseph Thomas
Overview
Its claims, description and drawings are in the Canadian Patents Database.
Open the CIPO recordAbstract From the Canadian patent
A system and method for providing telemarketing services through a hypertext network that interconnects a telemarketing server system with a customer computer and an agent computer. The telemarketing server accepts a telemarketing request from the customer and forwards, the request to the agent if the agent is available and, to a queue if the agent is not available. When an agent receives a request, communications are either established between the customer and agent at once or, else scheduled for a later time. Telemarketing functions are implemented separately from media transport functions through a hypertext network such that the need for geographic centralization of telemarketing agents …
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Listed from its CIPO record in Patent Yard's archive of Canadian patents past their term. Its claims, description and drawings are in the CIPO record and on Google Patents, and the Claude kit works from them.
Why it's free to use
- Filed March 12, 1998 and granted April 1, 2003. A Canadian patent filed from October 1, 1989 lasts 20 years from filing, so its term ended March 12, 2018.
- A certificate of supplementary protection adds at most two years for a drug, so even that would have ended by March 12, 2020.
- We check Canadian rights only. A patent in its family in another country could still be in force: check its family on Google Patents.
Timeline
Timeline From CIPO dates
Sources & verification
Official CIPO records
Everything on this page comes from the CIPO record linked above. Contains information licensed under the Open Government Licence – Canada.