Optimization of telephone outbound calling systems
CA 2176816 C · Owner: Automated Systems And Programming, Inc. · Inventors: Grossman, Harry; Simmons, Leroy F.
Overview
Its claims, description and drawings are in the Canadian Patents Database.
Open the CIPO recordAbstract From the Canadian patent
A system and a method of generating outbound telephone contact campaigns is disclosed which has an optimized probability of, contacting targeted individuals during the campaign using a predictive dialer system telephone operators with computer consoles and stored account records, where each account is associated with an individual with one or more telephone numbers and a history of attempts to contact the individual associated with each account.
Read the whole patent
Listed from its CIPO record in Patent Yard's archive of Canadian patents past their term. Its claims, description and drawings are in the CIPO record and on Google Patents, and the Claude kit works from them.
Why it's free to use
- Filed November 14, 1994 and granted January 25, 2000. A Canadian patent filed from October 1, 1989 lasts 20 years from filing, so its term ended November 14, 2014.
- A certificate of supplementary protection adds at most two years for a drug, so even that would have ended by November 14, 2016.
- We check Canadian rights only. A patent in its family in another country could still be in force: check its family on Google Patents.
Timeline
Timeline From CIPO dates
Sources & verification
Official CIPO records
Everything on this page comes from the CIPO record linked above. Contains information licensed under the Open Government Licence – Canada.