Customer feedback device on a machine console
CA 2134248 C · Owner: Siegel, Robert P. · Inventors: Siegel, Robert P.
Overview
Its claims, description and drawings are in the Canadian Patents Database.
Open the CIPO recordAbstract From the Canadian patent
A method of notification to a remote customer support service in response to an operator's dissatisfaction with either machine performance or copy quality is initiated by the operator pressing a dialog button on the console of the machine to start an interactive feedback session through the machine interface. The button signals notification to a remote station. The remote location interacts with the operator to remove the source of dissatisfaction with the help of the operator through an, automated adjustment of machine control parameters or dispatch of a service technician.
Read the whole patent
Listed from its CIPO record in Patent Yard's archive of Canadian patents past their term. Its claims, description and drawings are in the CIPO record and on Google Patents, and the Claude kit works from them.
Why it's free to use
- Filed October 25, 1994 and granted April 17, 2001. A Canadian patent filed from October 1, 1989 lasts 20 years from filing, so its term ended October 25, 2014.
- A certificate of supplementary protection adds at most two years for a drug, so even that would have ended by October 25, 2016.
- We check Canadian rights only. A patent in its family in another country could still be in force: check its family on Google Patents.
Timeline
Timeline From CIPO dates
Sources & verification
Official CIPO records
Everything on this page comes from the CIPO record linked above. Contains information licensed under the Open Government Licence – Canada.