Speaker verification with cohort normalized scoring

Abstract From the Canadian patent

A facility is provided for allowing a caller to place a telephone call by merely uttering a label identifying a desired called destination and to charge the telephone call to a particular billing account by merely uttering a label identifying that account. Alternatively, the caller may place the call by dialing or uttering the telephone number of the called destination or by entering a speed dial code associated with that telephone number. The facility includes a speaker verification system which employs cohort normalized scoring. Cohort normalized scoring provides a dynamic threshold for the verification process making the process more robust to variation in training and verification …