Method and apparatus for dispatching services
CA 2005383 C · Owner: Dictaphone Corporation · Inventors: Bergeron, Lawrence E.; Ellis, David A.; Goldson, John D.
Overview
Its claims, description and drawings are in the Canadian Patents Database.
Open the CIPO recordAbstract From the Canadian patent
A method and system for the dispatch of resources to remote sites in response to alarm signals. A preferred embodiment particularly relates to a system for the dispatch of field service engineers to a plurality of remote sites in response to fault conditions detected in systems for the storage and retrieval of voice signals. A processor accesses a database of field service engineers designated to provide services to particular remote sites in response to alarm signals received from those sites and then attempts to establish a telephone connection with the field service engineer. Once communication is established the processor, provides the field service engineer with information by means of …
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Listed from its CIPO record in Patent Yard's archive of Canadian patents past their term. Its claims, description and drawings are in the CIPO record and on Google Patents, and the Claude kit works from them.
Why it's free to use
- Filed December 13, 1989 and granted February 15, 2000. A Canadian patent filed from October 1, 1989 lasts 20 years from filing, so its term ended December 13, 2009.
- A certificate of supplementary protection adds at most two years for a drug, so even that would have ended by December 13, 2011.
- We check Canadian rights only. A patent in its family in another country could still be in force: check its family on Google Patents.
Timeline
Timeline From CIPO dates
Sources & verification
Official CIPO records
Everything on this page comes from the CIPO record linked above. Contains information licensed under the Open Government Licence – Canada.